Privacy Policy

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following details:

• Personal Details: Name, phone number, email, billing & shipping address
• Order Information: Products you buy, cart details, payment status, and order history
• Payment Details: Processed securely through trusted payment gateways (we never store your full card or UPI details)
• Device & Usage Info: IP address, browser type, and how you use our site — to improve your shopping experience

2. How We Use Your Information

We use your information to:

• Process and deliver your orders safely
• Send updates about your orders, returns, or offers
• Improve our products, website, and customer service
• Communicate with you regarding any queries or support requests
• Detect and prevent fraud or unauthorized transactions

3. Marketing & Communication

We may send you promotional emails, SMS, or WhatsApp messages about new launches, offers, or discounts. You can opt out anytime by clicking "unsubscribe" in our emails or messaging us directly.

⚠️ We will still send important updates about your orders even if you opt out of marketing messages.

4. Data Protection & Security

Your data is stored securely and is never sold or shared with unauthorized third parties. We use encryption and trusted third-party services for safe payment processing and order management.

⚠️ However, no system is 100% secure — so please do not share your passwords or OTPs with anyone claiming to represent Lazy X.

5. Data Retention

We keep your data only as long as needed for order processing, support, or legal requirements. If you'd like your data deleted or corrected, you can contact us anytime.

6. Your Rights

You have full control over your personal information. You may:

• Request to view, correct, or delete your data
• Withdraw consent from marketing messages
• Raise any concern about data misuse

To exercise these rights, contact us at lazyxcustomer@gmail.com

7. Children's Privacy

Lazy X does not collect personal data from anyone under 18 years of age. If you believe a minor has shared their details, please contact us so we can delete the information immediately.

8. Changes to This Policy

We may update this policy occasionally to reflect new practices or laws. Whenever we update, we'll post the revised version here with a new "Last updated" date.